It’s no surprise. Expectations of patients, healthcare consumers, and providers are changing. When patients browse for a new doctor, schedule an appointment, or check their patient portal, they expect the same flawless experience they have when shopping online. 

When providers are on the hunt for a new EHR, medical billing system, or telemedicine platform they expect both a top notch product and buying experience. 

However, building a simple digital experience that’s easy to understand is a massive challenge in highly regulated industries like healthcare. 

Join us as Justin Sindelar, Experience Manager at Verily, Andrew Frueh, SVP User Experience at Health Catalyst, and Nikki Knox, Lead User Researcher at Hinge Health, offer their views on how UX research gives healthcare organizations a competitive edge by creating valuable digital experiences for patients, consumers, and more. 

In this webinar you’ll hear

• Success stories where UX research significantly improved the healthcare experience for patients and providers.

• How teams are innovating and optimizing their digital experiences

• Challenges teams face when implementing UX research in healthcare and how they overcame them